Three Signs You Need to Switch Internet Providers

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Switching from one Internet provider to another is a hassle, so most people put it off until they can no longer handle the inefficiencies in service with their current providers. If it has crossed your mind that you may need to switch, you may still debate whether it is really time to take action. While there are many reasons you may consider switching, there are three clear signs that you should never ignore:

1) Your current provider forces you to bundle your Internet service with other services. Alternatively, your current provider makes bundling optional, but the service is too expensive if you do not choose to bundle. Bundles are convenient in some instances, but they are not always desirable or in your best interest.

2) You experience too much downtime with your current service. If a provider cannot keep your Internet connected and functioning at the appropriate speed, then you are not getting what you pay for each month. Paying for this service is like paying for a full tank of gasoline and only receiving a half tank. You would never accept that from a gas station, and you should not accept it from your Internet provider.

3) Your current provider lacks in customer service. It doesn’t matter how much you love your current provider if you cannot talk to a helpful, friendly person when you have questions or technical issues arise. A good example of a provider currently doing customer service right is www.kandela.com. This provider assigns every new customer to a personal concierge to simplify the sign-up process.

Imagine filling out a customer satisfaction survey for your current provider. When asked to rate your satisfaction with the provider, what would they score? If you would give them anything less than a 10, it is probably time to at least consider switching to a new provider.

If you decide it is time to consider a switch, start by contacting other companies and asking questions about their services. You can learn about most companies from their websites, and the best Internet providers make it easy for new customers to connect with knowledgeable customer service agents. If you struggle to find someone helpful to talk to before you become a customer, then you cannot expect better customer service after you become a customer.

You are never obligated to make a switch after contacting other providers. Go ahead and learn more about your options. You will know the right provider for your needs when you find the right options at the right price with exceptional customer service.

 

How to Save Money Using the Internet

These days it is very possible to save a significant amount of money using the Internet. You simply need to think of the various ways you can utilize your computer and Internet connection.  Here are some ways the World Wide Web can make your monthly paycheck go further:

1) Shop around.

The Internet is brimming with information, and all you have to do is search for what you need. Whether you are planning to buy a new microwave oven or a brand new car, doing online price comparisons will help you find the best deals and help you save a lot of money. It also helps to search for reviews on a particular product to see if the product is worth purchasing.

If you love to purchase things online, then you definitely should take advantage of sites that help you get the most bang for your buck. Some great places to visit are RetailMeNot.comFreeShipping.org, FatWallet.com and Coupons.com.

2) Reduce your phone bill.

You’ve probably heard of Skype—well there’s a reason that it’s so popular. In case you’ve been living under a rock, Skype is just one of the many programs that allows you to make calls over the Internet. You can even make video calls! Say goodbye to expensive, traditional calls on the telephone. Skype-to-Skype calls are completely free, and sound quality isn’t compromised one bit.

3) Stream TV shows and movies.

Let’s face it—your household can survive without a television. Television shows and movies can be found on the World Wide Web, and the best part is that you can watch these shows on your own time. Sites such as Redbox and Netflix won’t burn a hole in your pocket, and Crackle and Hulu are great for streaming television shows.

4) Do away with MP3 players.

Who needs hundreds of CDs and expensive MP3 players with excessive amounts of space when you can stream your music straight from your phone or laptop? Of course, you might have to deal with the occasional advertisement, but that’s a small price to pay. Try signing up with sites like Spotify and Songza, and you’ll never have to buy another music CD again.

5) Telecommute.

If your company allows or encourages telecommuting, then by all means, try it out. You’ll not only save precious time by working from home on your personal Internet connection, but you’ll also save hundreds of dollars on gas, parking and food expenses each year.

These are just some of the many, many ways that you can save money with the help of the Internet. With a little resourcefulness, you’ll find that the possibilities are endless!  How do you use the Internet to save money?